PRIVACY POLICY
The Thorncombe Village Shop operates the <https://tvs.markporthouse.net/ website>.
This page outlines our policies regarding the collection, use and disclosure of personal data when you use our website and the choices you have associated with that data.
We may use your data to provide and improve the website. By using the website, you agree to the collection and use information as outlined in this policy which explains what you can expect us to do with your personal information when you contact us, sign up to our newsletter, join us as a volunteer or use another of our service offerings.
Contact Information
The Thorncombe Village Shop Committee is the ‘controller’ for the personal information we process, unless otherwise stated.
Personal Data
While using the website we may share certain personally identifiable information (“Personal Data”) that we will use to contact or identify you. This may include, but is not limited to:
- email address
- first and last names
- phone number
- address
- cookies and usage data
How do we get information?
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- Request to be added to our mailing list.
- Wish to attend, or have attended, an event.
- To apply to volunteer with us.
- Make a general enquiry or place an order.
For what purpose may we process your data?
We may process your data for the purpose of:
- Communicating in relation to ongoing activity or keeping in touch with relevant news on matters that may interest you, through newsletters, marketing or promotional materials and related correspondence.
- Volunteer related matters.
Visitors to the website
Usage Data
When you visit Thorncombe Village Shop website, we may use third-party services, including Google Analytics, to collect standard internet log information and details of behaviour patterns. We do this to find out such things as the number of visitors to the various parts of the site. This information is only processed in a way that does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. This ‘Usage Data’ may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on the pages, unique device identifiers and other diagnostic data.
We may log and use information about any service errors or interruptions that you have experienced in order to help us create fixes and to make technical improvements to our website.
Search engine
Search queries and results on our website are logged anonymously to help us improve our website and search functionality. No identifiable personal information is collected by us.
Tracking Cookies Data
We may collect information about how our website is used using cookies and similar technology. This includes viewing history, IP addresses, device identifiers and information about how long users have stayed on certain pages or what pages have been clicked on.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies may also be used such as beacons, tags and scripts to collect and track information and to improve and analyse our website.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
Examples of Cookies we use:
- Session Cookies. We use Session Cookies to operate our website.
- Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
- Security Cookies. We use Security Cookies for security purposes.
Our lawful justifications for processing
If we process ‘ordinary personal data’, it will be for one of the reasons below.
Consent: In many cases, we will clearly ask for and rely on your consent to processing of your personal information. You can withdraw consent at any time,
Legitimate interests: Sometimes, our processing is necessary for our legitimate interests or those of another party, but we will never rely on this justification when those interests are overridden by your rights and interests in relation to your data.
Vital interests: In very rare cases, generally a life or death situation, we may need to process personal data to protect your or another person’s vital interests.
Legal obligation: In some circumstances we are legally obliged to share information. For example, under a court order (where we have considered we have a lawful basis on which to share the information and document our decision making).
Your Data Protection rights
Under data protection law, you have rights we need to make you aware of. The rights available to you depend on our reason for processing your information.
Your right of access; You have the right to ask us for copies of your personal information. This right always applies. There are some exemptions, which means you may not always receive all the information we process. You can read more about this on the ICO website here.
Your right to rectification: You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. This right always applies. You can read more about this on the ICO website here.
Your right to erasure: You have the right to ask us to erase your personal information in certain circumstances. You can read more about this on the ICO website here.
Your right to restriction of processing: You have the right to ask us to restrict the processing of your information in certain circumstances. You can read more about this on the ICO website here .
Your right to object to processing: You have the right to object to processing, if we are able to process your information because the process forms part of our legitimate interests. You can read more about this on the ICO website here.
Your right to data portability: You have the right to ask that we transfer the information you gave us from one organisation to another, or give it to you. The right only applies if we are processing information based on your consent, or in talks about entering into a contract and the processing is automated. You can read more about this on the ICO website here.
You are not required to pay any charge for exercising your rights. We have one month to respond to you.
Please contact us at Shop1@thorncombevillageshop.onmicrosoft.com if you wish to make a request.
Transfer of Data
We will not share your information with any third parties for the purposes of direct marketing.
Disclosure of Data
Thorncombe Village Shop with only disclose your Personal Data in good faith and when such action is necessary to:
- Comply with a legal obligation
- Protect or defend the rights or property of the Village Shop
- Prevent or investigate any possible wrongdoing in connection with the website
- Protect the personal safety of users of the website or public
- Protect against legal liability.
Links to other websites
Where we provide links to websites of other organisations, this privacy notice does not cover how that organisation processes personal information. We encourage you to read the privacy notices on the other websites you visit.
Your right to complain
We work to high standards when it comes to processing your personal information. If you have queries or concerns, please contact us at Shop1@thorncombevillageshop.onmicrosoft.co.uk and we’ll respond.
If you remain dissatisfied, you can make a complaint about the way we process your personal information to the ICO as the UK supervisory authority. Please follow this link to see how to do that.
Changes to this Privacy Policy
We may update our privacy policy from time to time to make sure it is up to date and accurate. We will notify of any changes by posting the new Privacy Policy on this page.
Purpose and legal basis for processing
The purpose for implementing the above is to maintain and monitor the performance of our website and to constantly look to improve the site and the services it offers to our users. The legal basis we rely on to process your personal data is article 6(1)(f) of the GDPR, which allows us to process personal data when it’s necessary for the purposes of our legitimate interests.
What are your rights?
As we are processing your personal data for our legitimate interests as stated above, you have the right to object to our processing of your personal data. There are legitimate reasons why we may refuse your objection, which depend on why we are processing it.
For more information on your rights, please see the ICO website: ‘Your rights as an individual’.
Contact Us
Email: Shop1@thorncombevillageshop.onmicrosoft.com
Post: Thorncombe Village Shop, Chard Street, Thorncombe, CHARD, Dorset TA20 4NF